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Southampton Airport's disabled facilities recognise that many of its passengers may require special assistance and therefore ensures a comfortable pre-flight time spent at the airport. |
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Disabled travellers at Southampton Airport can rest assured their needs are cater for, this includes the provision of wider pathways and ramps, telephones that are accessible by wheelchairs. Plus there is also dedicated seating areas at check-in and throughout the airport terminal.
For more unofficial information about the disabled facilities at SOU read this Southampton Airport disabled facilities guide.
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Disabled Facilities SOU ... |
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| General Help Throughout the Airport |
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Special assistance, when flying into the UK, can be pre-booked via your airline in advance of travel.
If you are travelling through Southampton Airport do not that you may need to allow additional time to get from the check-in desks, through security and onto your boarding gate. It's worth noting that in larger, international airports boarding gates can be far away from the departure lounge, some taking as long as 30 minutes to reach by foot.
When booking your flight, and requiring special assistance, do check that all help is included within your flight ticket.
Wheelchairs are available at the airport. Many airlines require you to check-in your own wheelchair and use one owned by the airline. Any passenger requiring wheelchair assistance from the check-in desk should advise the airline in advance. Or, for those passengers preferring to stay in their own wheelchair up until boarding should try to arrange this before they fly.
A dedicated disabled lift is available for disabled travellers at Southampton Airport with access to the viewing gallery and also the business conferencing centre.
Disabled travellers at Southampton Airport will find the unisex disabled toilets on the main concourse and also in the departure lounge.
There are reserved seating areas for disabled travellers throughout the airport, both in the main concourse and departure lounge. The disabled facilities at SOU include induction loops, arms on both sides of the seats and space for wheelchairs.
There are also free Help Points throughout the airport for those with either special needs or disabilities including the terminal forecourts, the short stay car parks, railway station and baggage reclaim halls.
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Help Points display a map signalling your airport location and telephones to request wheelchair provision and general assistance, even someone to help carry your bags.
Help Points are situated in:
- In each bus stop in the long term car park
- The entry/exit barrier in the short term car park
- The airport unofficial information desk
- The Parkway Train station
For the partially sighted traveller or hard of hearing passenger, induction loops are throughout the airport, each displaying the 'sympathetic ear' symbol.
All the airport's directional signs use the bold black text on a yellow background for easy use.
Please note that only guide dogs and hearing dogs are permitted in the airport.
Southampton Airport switchboard can help with any other questions you may have: |
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Help for Disabled People ... |
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Main Switchboard |
+ 44 (0)870 040 0009 |
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Minicom |
+44 (0) 2380 627 032 |
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Airport Car Parking |
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| Do note that for security reasons the disabled blue or orange badge scheme does not operate on the airport's road ways so any car found parked illegally will receive a fine, or could even be towed away.
Short Stay Car Park:
- Parking prices are clearly displayed at the entrance
- Blue or orange badge parking is situated close to the access route to the terminal
- Help point telephones are situated near to the disabled spaces with help and assistance free, this includes wheelchair push and provision and help with luggage.
- NCP customer services offer help upon entering the short stay car park - just use the intercom at the entrance barrier
- Blue or orange badge holders wishing to travel with their badge will need to speak to the car park attendant.
- Parking must be paid for at the enquiries desk or automatic payment machines
- If the payment machine cannot be reached use the Help button for assistance.
Please note - no facilities for blue or orange badge holders in the short stay overflow car park.
For additional unofficial information please call:
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Parking for Disabled People ... |
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Telephone (UK) |
0870 850 2825 |
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Telephone (International) |
+44(0)121 410 5105 |
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Meteor Parking |
+44 (0) 2380 627 259 |
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Minitel |
+44 (0)121 410 5284 |
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Helpful Travel Organisations ... |
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Here we have listed some organisations that specialise in offering help for the disabled traveller at Southampton Airport, or those persons with special needs. We have also listed those organisations that specialise in overseas travel for the disabled.
NB - Southampton Airport Information Guide can accept no responsibility for the content of external these sites. |
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Helpful Organisations |
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| Air Transport Users Council |
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| Disabled Persons' Transport Advisory Committee |
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| publishers of 'Access to Air Travel: Guidance for Disabled and Less Mobile Passengers', as well as having really helpful travel tips on their Door to Door pages |
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| Disabled Living Foundation |
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| Helps older and disabled people to find equipment solutions that enable them to lead independent lives. |
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| Charity providing unofficial information on accessible hotels and visitor attractions. |
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| Royal Ass. for Disability and Rehabilitation (RADAR) |
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| National organisation run by disabled people |
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| Royal National Institute for the Blind |
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Helping you live with sight loss
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| Royal National Institute for the Deaf RNID |
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Changing the world for deaf and hard of hearing people. |
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| Accessible Travel & Leisure |
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| The Assistance Travel Service |
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